Using your personal information
Personal information which you supply to us may be used in a number of ways, for example: Referring source, your IP address, browser type, geographic location, the duration of our pages, files downloaded and pages viewed.
When requesting an appointment or sending us an email we collect your full name, date of birth, email address, mobile telephone number, referral source and any special requests notes may have.
We may also provide you with information on our services within our practice.
We may change this policy and you should check this page from time to time to ensure that you are satisfied. This policy is effective from 24/05/2018.
How information about you may be used
We do not send your information or information about you to any third parties.
We require this information to manage your records, provide better service and understand the needs of our clients. These may also include:
· Collect data about clinical conditions and demographics
· Send you healthcare advice, articles and information that we think might benefit you and your family
· Personalise repeat visits to our website
· Using the information to improve our products and services
· Send you information about other products and services that we think may enhance your experience with us
· Send confirmation and reminders of appointments
· Send you billing related information and receipts about your account
If you wish to unsubscribe, you may do so at any time by clicking on our “unsubscribe” preferences on emails or by contacting us directly as below.
Protecting your privacy
We take your privacy very seriously and your personal data is processed and securely stored. We will not sell, lend or give your information to any third parties for marketing. If we send you information, it will be on healthcare offers and services. We will not send you marketing unless you have opted in.
To unsubscribe from email marketing, please tick “Unsubscribe” link found in emails or contact us on or 020 7228 7822.
What are Cookies?
Cookies are small files, of letters and numbers, downloaded on to a computer or device when the user accesses certain websites. Cookies can allow a website to recognise a user’s device and it is recommended that they are turned on as some images or information might be missing. Cookies ask for permission to be placed on the user’s hard drive.
How are cookies used
Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer. Web applications individualise the users browsing experience of their needs, likes and dislikes by collecting and remembering preferences. Cookies can also help co-ordinate users interaction with social media sites.
Cookies help us provide a better website experience and they do not give us access to your computer. They only give us information you choose to share with us.
How to contact us
We would be happy to answer any questions about your information by contacting the data protection officer below:
Battersea and Wandsworth chiropractors
207 St Johns Hill
London SW11 1TH
Tel: 020 7228 7822