Privacy Policy

Battersea and Wandsworth Chiropractors privacy policy

This privacy policy explains how Reflex health Ltd trading as Battersea and Wandsworth Chiropractors use any personal information we collect about you when you use this website in line with the Data Protection Act 1998 and the General Data Protection Regulations.  We use cookies to gain this data from our website.

Using your personal information

Personal information which you supply to us may be used in a number of ways, for example: Referring source, your IP address, browser type, geographic location, the duration of our pages, files downloaded and pages viewed.

When requesting an appointment or sending us an email we collect your full name, date of birth, email address, mobile telephone number, referral source and any special requests notes may have.

We may also provide you with information on our services within our practice.

We may change this policy and you should check this page from time to time to ensure that you are satisfied. This policy is effective from 24/05/2018.

How information about you may be used

We do not send your information or information about you to any third parties. 

We require this information to manage your records, provide better service and understand the needs of our clients.  These may also include:

·       Collect data about clinical conditions and demographics

·       Send you healthcare advice, articles and information that we think might benefit you and your family

·       Personalise repeat visits to our website

·       Using the information to improve our products and services

·       Send you information about other products and services that we think may enhance your experience with us

·       Send confirmation and reminders of appointments

·       Send you billing related information and receipts about your account

If you wish to unsubscribe, you may do so at any time by clicking on our “unsubscribe” preferences on emails or by contacting us directly as below.

Protecting your privacy

We take your privacy very seriously and your personal data is processed and securely stored.  We will not sell, lend or give your information to any third parties for marketing.  If we send you information, it will be on healthcare offers and services.  We will not send you marketing unless you have opted in.

To unsubscribe from email marketing, please tick “Unsubscribe” link found in emails or contact us on or 020 7228 7822.

Website links

Our website contains links to other websites.  We are not responsible or liable for the privacy, protection or security of your information as a result of visiting other websites that may be listed on ours.  This privacy policy only applies to this site.  It is recommended you view the privacy policy for each website you visit.


What are Cookies?

Cookies are small files, of letters and numbers, downloaded on to a computer or device when the user accesses certain websites. Cookies can allow a website to recognise a user’s device and it is recommended that they are turned on as some images or information might be missing. Cookies ask for permission to be placed on the user’s hard drive. 

How are cookies used

We use cookies to collect certain types of information that allow you to optimise user experience on our site and users have a choice to opt in or out.   according to Directive 95/46/EC (the Data Protection Directive on which the UK Data Protection Act 1998 (the DPA) is based).

Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.  Web applications individualise the users browsing experience of their needs, likes and dislikes by collecting and remembering preferences.  Cookies can also help co-ordinate users interaction with social media sites.

Cookies help us provide a better website experience and they do not give us access to your computer. They only give us information you choose to share with us.

Updates to our privacy policy

We may update our privacy policy from time to time and updates can be found on this page.

How to contact us

We would be happy to answer any questions about your information by contacting the data protection officer below: 


Battersea and Wandsworth chiropractors

207 St Johns Hill

London SW11 1TH

Tel: 020 7228 7822

"We are dedicated to getting you and your family well and keeping you that way."

Dr. Ari Mihailidis